Creating a Better Employee Experience
We need to treat all of our employees with the same thoughtfulness that we approach our client relationships.
Designing a Better Survey
While anyone can send out a survey, designing one is truly a science. When getting my Master in Public Administration, I took an entire semester on research methodology, during which I learned how to create statistical tools that systematically describe information, apply empirical evidence to the discovery of intuitive and experiential knowledge, and inform decision making through accurate generalization and hypothesis testing
Dignifying Design for New Nursing Mothers
For moms who come back to work with the intention of pumping, it can be a logistical nightmare.
A Call to Service for Our Communities
What types of contributions can I make to my community? And, as design professionals, what can individuals and firms do to make a difference in their local communities?
Investing in Your Firm’s Future Through Professional Development
Professional development is often viewed as a benefit given by the employer rather than an opportunity. Here are five reasons why professional development should be considered an investment in a firm’s future.
Using Your Firm’s Internal Knowledge to Your Advantage
Proper knowledge management will provide a foundation that can be harnessed to grow business development and marketing efforts, support existing and future projects, and empower employees.
Lessons for Expecting and New Parents, and Those Who Work With Them
Having a child is inevitably life changing. For most of my friends who are parents, the defining moment of change was the day their child was born or the day they brought an adopted child home.
Why You Should Never Lower Fees
I often hear the complaint that many clients do not understand the monetary value of the services that designers offer. But, in order for clients to understand, we all need to consistently charge the full cost of our services.
Building an Equitable Practice
As someone who is in firm leadership but not an owner, and who is interested in building an equitable practice as a female minority, I often wonder what my true ability is to drive change. While it is true that we have a long way to go, it is important to remember that it takes many small steps to steer the biggest of ships in the right direction.
Rethinking Practice Through Business Model Innovation
Consider the firm’s willingness to explore these three areas of innovation: adding service lines, varying revenue sources, and changing operations.