/// PRACTICE DISRUPTED

§ EPISODE 245
The Intelligent Designer: Navigating the Realities of AI Adoption
Why are the youngest designers often the most resistant to adopting AI, and how can firms effectively navigate this technological shift?
In this episode of Practice Disrupted, host Evelyn Lee sits down with Stacy Thorwart, former global AI strategist for Steelcase and founder of The Intelligent Designer. Stacy shares her unique journey from running a small residential interior design firm to leading enterprise-level AI strategy, and eventually launching an educational platform full-time to teach other designers
The conversation challenges common assumptions about AI in the AEC industry. Stacy reveals that the lowest adoption rates she sees aren't among senior staff, but junior designers coming straight out of school who lack exposure to the true capabilities and limitations of the tools. She unpacks the reality that the biggest barrier to AI integration isn't necessarily fear, but a severe lack of time for experimentation and context-building within already overwhelmed schedules.
Stacy and Evelyn also tackle the nuanced conversation around AI and sustainability, the vital role of leadership sentiment in determining organizational success, and why AI image generators are not yet a one-to-one replacement for technical drawing tools. Ultimately, they explore how AI might not replace design professionals, but rather elevate the value of human-to-human connection and create net new opportunities within the industry.
"AI is everywhere. It is in our email, it is in our phones, it is in our GPS, and it is baked into the design tools and design software we're using. So by saying you're opting out of AI, really that means you're opting out of all technology." - Stacy Thorwart
This episode serves as an essential guide for navigating the impending wave of AI technology, emphasizing that true innovation requires a balanced approach to education, responsible implementation, and a continued appreciation for the human element of design.
Guest:
Stacy Thorwart is an interior designer, educator, and the founder of The Intelligent Designer. With over a decade of experience at Steelcase, culminating in her role as global AI strategist, she bridges the gap between complex technology and creative practice. In 2023, she launched her educational platform full-time, which has since trained over 8,500 designers on how to responsibly and effectively integrate AI into their workflows, from conceptual visualizations to administrative tasks and procurement.
This episode is especially for you if:
You want to understand why junior designers are often the most resistant to AI and how to address this education gap at the firm level.
You are curious about where AI tools can save the most time right now, especially in administrative, marketing, and procurement workflows.
You want to explore the real environmental implications of AI data centers and how to approach sustainable tech usage without taking an "all or nothing" approach.
You believe that adopting AI will ultimately elevate the value of human relationships and in-person connections within the architectural and design process.
/// THE PRACTICE LAB
Conversations are useful. Running the experiment is what changes the firm.
The Practice Lab is where architects test one real change a month, on their tools, their business model, or their own career, alongside peers running experiments of their own. Office hours most Tuesdays.
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